Dispatch of Tickets

Tickets sent via post

Please check your address when booking your tickets.

A £2.50 booking fee applies to each order, plus 50p for postage (alternatively, you can collect your tickets at the festival or print them at home). You should receive tickets sent by post within two weeks of placing your order.

Tickets for collection

Tickets held at the box office will be taken to the door of the venue one hour before the event. Tickets for festival events in the cathedral will remain at the box office. Please make sure you pick up your tickets at least 15 minutes before the scheduled start time of the concert.

Print at home

When you book your tickets, you can choose to print them at home instead of having them posted to you. You will be sent a confirmation email to the email address registered to your account, and when the tickets are ready you will be sent a download link. You must print your tickets before the concert and show them at the door.

What to do if your tickets don't turn up

If you have elected to receive your tickets via post and you haven't received them three days before the concert, please get in touch with our ticket office on 01452 768928. We can reprint your tickets and have them left at the door of the venue for you to pick up at the start of the concert.